The indoor water area was the highlight for my kids. However, the room could've used a thorough cleaning, especially the bathroom.

A hidden gem despite flaws

Woke up every morning to the smell of fresh coffee wafting through the hallways. The friendly staff made our stay feel like home, especially the check-in experience.

However, the room we stayed in had a persistent noise issue from the air conditioning. There were also missed housekeeping services that left our bathroom less than ideal.

would definitely book again

The deluxe queen suite was comfortable with a balcony view overlooking the outdoor swimming pools and beautiful waterfall. The staff were super friendly and attentive. The kitchen was really convenient, especially traveling with kids. The beds were cozy, but the outdoor pool was way too cold to enjoy. Overall, a solid experience.

I enjoyed the charming tropical decor throughout the hotel, especially the lobby with its straw-lined ceilings and faux stone walls. It created a warm and inviting atmosphere, perfect for relaxing during our family vacation.

Improve cleanliness and room maintenance for better comfort.

Friendly staff and nice air conditioning, but the pool was freezing cold.

It was just a balanced option for a weekend stopover in Wisconsin Dells with great value for money. The air conditioner filter was clean, which was surprising.

authentic family fun awaits at this hotel with a great indoor swimming pool for kids

Great indoor swimming pool. kids loved it!

i recently stayed at a similar spot in the dells, and this hotel exceeded my expectations for this family vacation. the room was spacious and perfect for my kids, offering some fun water park time. the atmosphere was warm and inviting, making our stay feel like home.

indoor pool was too cold

The location is perfect! It's near everything but off the main strip.

1) Clean room
2) Inviting lobby
3) Friendly staff

1) Uncomfortable beds
2) Maintenance issues
3) Limited food options

The friendly front desk staff made a great impression, providing assistance that ensured comfort during our stay. However, the room layout was odd and not as clean as expected, diminishing the overall experience. A homemade pastry in the morning was a nice touch, but it couldn't compensate for the musty odor lingering in the room.

Everything is really close.

The Polynesian offers a fun water park experience for families, which my kids loved. However, the cleanliness and maintenance were disappointing, highlighted by mold and old furnishings. Staff seemed overwhelmed, and I encountered long waits for service. With some improvements, it could really shine.

great for park visits and nearby attractions

we found the hotel really close to rocky arbor state park, which was perfect for our family strolls, and the historical charm of the h. h. Bennett studio made our weekend even more enjoyable. we appreciated that the staff was friendly and accommodating, making our stay memorable.

Great for families with kids who just wanna splash around

The kids were all about the water slides even tho the lazy river was closed. I remember watching them giggle as they raced down the slides, and even tho the place was kinda rundown, they didn't care, they had fun. Plus, I appreciated the free laundry facilities that made it easier to keep our swimsuits clean.

Wasn't cheap, more like a pain in the wallet but honestly, I guess we got by.